Shipping Policies

Processing time

The time we need to prepare an order for shipping varies. For details, see individual items. Normally, it can take up to 3 business day.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. The Blackboard Bunny shop is not responsible for delays due to customs.

Returns & exchanges
We gladly accept returns and exchanges
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery

Please contact us if you have any problems with your order.

The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Please, keep in mind that shipping costs are not refundable.