Returns & Exchanges

We put a lot of love and time in every piece of organic baby clothing we make. However, if you receive your item and it is not as you expected or the wrong size, we gladly accept returns and exchanges.

To return your item: please send it with a tracking number to the following address within 30 days of delivery: Juliana Vieira Tieckstr. 30, 10115- Berlin. Germany. You will have your refund once we receive the item back. Please keep in mind that postage costs are not refundable.

To exchange your item: please send it with a tracking number to the following address within 30 days of delivery: Juliana Vieira Tieckstr. 30, 10115- Berlin. Germany. You can contact us via email and let us know which item you would like to have instead. The new postage costs are buyers responsibility. Once we receive your item back, we will post the new one for you. If you want the process to be a little faster, you can make a new order and send the old one back for a refund. Please keep in mind that postage costs are not refundable.

You can always contact us here: info@theblackboardbunny.com